FAQ

Frequently Asked Questions (FAQ)

Answers to Your Most Common Questions

Welcome to ANITAC®! We’re committed to helping you feel confident in every purchase. If you don’t find the answer you’re looking for, please visit our Contact Us page—we’re happy to help.

Orders & Shipping

How long does shipping take?

Orders are typically processed within 1–3 business days. Shipping times vary based on your location and the shipping method selected at checkout.

Do you offer free shipping?

Yes! We offer FREE shipping on qualifying orders of $70 or more (before taxes and after discounts).

Where do you ship?

We currently ship throughout the United States and plan to expand to additional markets in the future.

Can I change or cancel my order?

If your order has not yet shipped, please contact us as soon as possible. We’ll do our best to accommodate your request.

Hair Care

Are ANITAC hair products suitable for all hair types?

Yes. Our products are designed to support healthy hair and scalp care for a variety of hair textures and types.

Are your products safe for color-treated hair?

Many of our products are formulated to be gentle. If you have questions about a specific product, please contact us before use.

Can children use ANITAC hair products?

Some products may be appropriate for children. Please review each product’s directions and consult your healthcare provider if you have concerns.

Skin Care

Are your skincare products made with natural ingredients?

Our skincare products are thoughtfully formulated using ingredients selected to support healthy-looking skin. Please review each product label for the full ingredient list.

Are your soaps suitable for sensitive skin?

Many of our soaps are created with gentle cleansing in mind. If you have sensitive skin or allergies, we recommend performing a patch test before full use.

Wellness

What is Catina?

Catina, also known as sea buckthorn, is a nutrient-rich berry used in many wellness products. It is valued for its naturally occurring vitamins and antioxidants.

Are your wellness drinks made with real fruit?

Yes. Our wellness beverages are crafted with real fruit and carefully selected ingredients to create refreshing blends.

Do your products contain artificial colors or flavors?

Our goal is to formulate products without artificial colors or flavors whenever possible. Please refer to each product label for complete ingredient information.

LilRoots™ Wellness

What is LilRoots™?

LilRoots™ is ANITAC’s children’s wellness collection, featuring fruit-based beverages created with growing kids in mind.

What ages are LilRoots™ drinks intended for?

LilRoots™ products are designed for children. Parents should always review product labels and serving recommendations before use.

Wholesale & Retail

Do you offer wholesale pricing?

Yes. We welcome inquiries from retailers, distributors, schools, and wellness organizations interested in carrying ANITAC products.

How do I become a retail partner?

Please visit our Wholesale & Retail Partnerships page or contact us directly through our Contact Us page.

Returns

What is your return policy?

If you experience an issue with your order, please contact us promptly. We review each request individually and work to provide a fair resolution in accordance with our return policy.

Contact Us

Still have questions?

We’re here to help.

Visit our Contact Us page and send us a message. Our team typically responds within 1–2 business days.

Rooted in Wellness. Crowned in Purpose.

ANITAC® – A Root Yearning Line by Catina