Shipping policy
Shipping Policy
Order Processing
Orders are processed within 1–3 business days (excluding weekends and holidays). You will receive an email confirmation with tracking information once your order has shipped.
Shipping Rates
Shipping charges are calculated at checkout based on the shipping destination, package weight, and selected shipping method.
Delivery Estimates
Estimated delivery times after shipment:
- Standard Shipping: 3–7 business days
- Expedited Shipping (when available): 2–3 business days
Delivery times are estimates and are not guaranteed.
Order Tracking
Once your order ships, you will receive a tracking number by email to monitor your package.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order. ANITAC is not responsible for packages delayed or returned due to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date at:
We will work with the shipping carrier to resolve the issue as quickly as possible.
Questions
If you have any questions regarding shipping, please contact us at:
Business Hours:
- Tuesday–Friday: 9:00 AM–5:00 PM (Eastern Time)
- Saturday: 8:00 AM–4:00 PM (Eastern Time)
- Sunday & Monday: Closed